COMPLIMENTARY STANDARD SHIPPING ON ALL ORDERS OVER $150

Shipping

Processing & Shipping Times

Delineation offers complimentary standard shipping on orders of $150 or more (not including discounts and tax).

Delineation endeavours to have your order to you within three (3) to five (5) business days for Canadian orders. Our American orders may take up to ten (10) business days depending on both the Canadian and US posts service. Our International clientele orders vary from Country to Country. However, there may be unforeseen circumstances in which you may receive your order later than expected. Delineation will do it’s best to inform you right away if this situation arises. Shipping costs for returned items are the responsibility of the Purchaser.

Shipping costs are $12 within Ontario and Quebec and $19 for all other provinces. For orders over $175.00 before taxes there are no shipping costs.

For all orders to the U.S. shipping is $26.

For all International orders, shipping charges will vary from country to country. Once you put through your order we will contact you and let you know your total shipping cost before completing the transaction.

Failure to Deliver

Following the guidelines set out by Canada Post, if a parcel is returned to us, Delineation, the customer will be charged the cost of the returned parcel with the credit card currently on file.

Shipping Restrictions

We reserve the right to restrict delivery to certain remote locations. Expedited delivery may only available for select locations.

At this time, we are not able to split an order into multiple shipping destinations.

Please note that certain items which are considered hazardous materials by regulatory authorities (e.g. pressurized spray cans, fragrance, etc.) can only be shipped via ground shipping due to air transport regulations.

Taxes

All taxes will be applied subject to applicable federal and provincial tax legislation.

For all other inquiries regarding your order, please contact our customer care team, through our Contact Us page.